When you hire a professional moving company to handle the difficult aspects of your upcoming move, you can be assured of a smooth relocation experience that takes stress off your shoulders. However, how you interact with your movers in Keller on moving day will impact just how successful your residential move is.
Follow these five ways to ensure you and your movers all get along for a problem-free experience in Keller, one of our favorite places to move.
1. Be Prepared
Just like you would expect a client to be ready for you when setting up a meeting, your movers expect you to be ready for them when they arrive on your doorstep. If you hired them to handle packing services on top of the move, you should prepare well beforehand by sorting and purging all your items. They don’t want to go through your treasured collections and help you decide what to throw out and keep.
Have everything sorted and ready to go. If you’ve already done the packing, your movers will assume once they arrive at your home that all your belongings will be in boxes, labeled, taped up and ready to be placed on the truck. You shouldn’t be filling boxes and scrambling to find labels when they are there.
2. Be Available
Being punctual is critical, as is just being there. If you’re running late from work and your workers have to stand around waiting for you, this delays the move and gets everything off on the wrong foot. If you can’t be there at the scheduled time, assign a family member or friend to oversee things. Make sure your mover knows the name and contact information of this person so they’re not confused as to who is in charge.
3. Welcome Your Movers
Being ready for the arrival of the moving crew means being ready to show them around your home. Welcome them properly, perhaps with some cold water on a hot summer day, and give them a quick tour of the home so they know the general layout. Give your movers all important details, as well as any shortcuts or advice you could give.
4. Provide Them With the Essentials
In order for your movers to feel comfortable in their work, it’s important that you show you care about their needs. Tell them where cold water or iced tea is if they should want a cup, or brew a hot pot of coffee on a chilly morning. Tell them where the bathroom is and stock it with plenty of liquid soap and hand towels. Keep the AC on when they’re working, as lifting heavy stuff works up a sweat. Pick up a pizza or two for lunch if they plan to be there all day.
None of this is necessary, of course, but it will certainly go a long way toward fostering good will.
5. Resolve Issues Before They Escalate
It happens: mistakes, misunderstandings, and accidents come up. Even if you hire a top-rated mover, there’s never a guarantee that everything will go smoothly 100% of the time. If you’ve done all you can to resolve issues with your movers on moving day, get in touch with the head office to get assistance.
Before that happens, though, try to keep the lines of communication open. Let them know they can turn to you with any questions or concerns. Raising your voice or losing your cool in impatience won’t help.
Contact Olde World Movers
To inquire about our moving or packing services in Keller, or to get a free quote, contact us at 817-952 5787 in Euless or 972-829-0868 in Frisco. We do all we can to keep communication channels open for a positive experience from start to finish.
